Creators offering premium content on Fanlist can offer paid subscriptions to access that content.
If podcast episodes are included in a subscription, each subscriber will also get a unique RSS feed to get the private podcast episodes in their preferred podcast player.
Becoming a Subscriber
To sign up for a paid subscription, simply click the "podcast" tab on a creator's fan page (if it's available). There, you can read more about their subscription and browse all their published episodes.
To sign up, just select one of the available payment options. Payment options we offer are monthly, yearly, and one-time.
The Monthly option lets fans pay for a subscription on a recurring monthly basis.
The Yearly option lets fans pay for a subscription on a recurring yearly basis. Yearly options typically come with a discount to the monthly rate.
The One-Time option lets fans just pay a one-time flat fee.
Accessing Paid Content
To access paid content, simply visit the "podcast" tab of the fan page. All subscriber content will always appear here.
If the content is podcast episodes, you can also use your unique RSS feed to consume that content in your preferred podcast player. To get your unique RSS link, just visit the fan page's podcast tab, and click the field under "RSS Feed" to copy your RSS link. You can use this unique URL to add to your podcast player.
New Content Email Notifications
When new content is published, creators can optionally send out an email announcement to all their subscribers. This helps subscribers keep up with all the published content.
If you don't want to receive these email announcements, simply...
- Login to your Fanlist dashboard
- Click "account settings" on main menu
- Click "notifications" tab
- Toggle off "When new content is released"
This will turn off all notifications around published content.
Canceling a Subscription
If you have a recurring subscription (monthy or yearly) and wish to cancel your subscription, simply:
- Go to the creator's fan page
- Click the "podcast" tab
- Click the 3 dots next to "subscription"
- Click "cancel subscription"
Once you cancel your subscription, your subscription will officially end at the end of your billing cycle. We do not process any refunds or prorate your subscription fees. You'll be able to access subscription content until your subscription officially expires.
Refunds and Issues
If you have an issue with your subscription or want a refund, you'll have to contact the creator to help resolve the issue. Fanlist is only a publishing platform creators use to sell subscription and premium content, so we make no guarantees on the promises or accuracy of creator subscriptions on our platform. Unfortunately, we (Fanlist) won't be able to help resolve issues around your subscription.
If you have an issue, try contacting the creator to help resolve your issue. Through our payment partner, Stripe, creators can offer refunds. But, refunds are totally at the discretion of the creator. Since Fanlist is a creator support platform, we generally believe fans are here to support creators and their work...so "refunds" are not very common on Fanlist.